Shipping policy
Shipping Policy
Thank you for shopping with Ecom GenZee. Below are the terms and conditions that constitute our Shipping Policy.
Shipping Rates & Delivery Estimates
We offer flexible shipping options to ensure your orders reach you on time. Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: Delivered within 3 – 5 business days.
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Express / Premium Shipping: Fast-track delivery within 1 business day.
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Economy / Maximum Delivery Window: In certain cases or remote areas, delivery may take up to 8 – 10 business days.
Order Processing Time
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All orders are processed within 1 – 2 business days.
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Orders are not shipped or delivered on weekends or public holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipment Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information will become active within 24 hours.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
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Email: ecomgenzee@gmail.com
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Phone / WhatsApp: +447424748554